Last Updated May 24, 2018
Types of Information Collected and Uses of Collected Information
We collect two types of information: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information. Personally Identifiable Information is information that identifies a specific End User. We may collect Personally Identifiable Information such as name or email address when you engage in certain activities on the Website, when using the Service, or when a customer uses a website or mobile application in which the Service is integrated (an “Integrated Website”).
We use Non-Personally Identifiable Information to troubleshoot, administer the Website and Service, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.
Release of Personally Identifiable Information
We will not sell, rent, or trade your Personally Identifiable Information with other parties. We may share your information with Authorized Third Party Service Providers as set forth herein. We provide services and products through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Third Party Service Providers to fulfill orders, deliver packages, send postal or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website and the Service, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may share your information with Third Party Service Providers to accomplish our administrative tasks. For example, when you order a service, we release your credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release your address to the delivery service to deliver the service. Likewise, we may release an Affiliate’s information to our bank to send out a payment. We encourage Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers, and as otherwise provided in our Terms of Service. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with Third Party Advertisers or Third Party Advertising Companies and other parties as provided below:
We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. Some of these Third Party Advertising Companies may be advertising networks that are members of the Network Advertising Initiative (“NAI”). If you would like more information about any NAI member company, or you would like to opt-out of targeted advertising from any NAI member company, click here: http://www.networkadvertising.org/consumer/opt_out.asp
We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website, provide the Service, and constantly improve its quality. We may also publish or sell this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users and users of Integrated Websites. Such data is collected on our behalf and is owned and used by us.
Updating and Correcting Information
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by logging into your account and accessing the “my account” section of the site, sending us an email at hello@fotoClient .com. Please indicate your name, address and email address, and what information you would like to update when you contact us. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.
If you choose to provide credit card information on the site, this is stored on external, secure servers and you may delete your credit card information at any time by going to the “my profile” section of your account.
User Choices on Collection and Use of Information
As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website or the Service or an Integrated Website.
As a condition of purchase of our products and services, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Website, and include emails regarding a particular User’s account, requests or inquiries, and purchases of products and services. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. “Promotional Emails” advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by e-mailing us at email@example.com, by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.
Security of Information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website or the Service, and are not responsible for the actions of any third parties that may receive any such information.
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of the Service or our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior through the Service or on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
Privacy Policies of Third Party Websites
Miscellaneous Privacy Issues
Children. Minors under the age of 18 may not use the Website or the Service. We do not knowingly collect personal information from anyone under the age of 18, and no part of the Website or Service is designed to attract anyone under the age of 18. fotoClient LLC does not sell products for purchase by children. In certain instances, we sell children’s products for purchase by adults.
Public Areas. We may provide areas on our Website or through the Service where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review products, restaurants, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public restaurant review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews.
Notice of Privacy Rights to New York Residents. New York law requires that we provide you with a summary of your privacy rights under the New York Online Privacy Protection Act (the “Act”) and the New York Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Website or the Service and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. New York law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to the attention of our legal department, and labeled “New York Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
Customer Service Inquiries | hello@fotoClient .com
Data Processing Addendum
This Data Processing Addendum (this “DPA”) is incorporated into the Terms of Service located at https://www.fotoClient.com/legal (the “Agreement”) between the undersigned customer (“Customer”) and Solstice Equity Partners, Inc., a Minnnesota corporation (the “Company”).
Capitalized but undefined terms used in this DPA will have the meanings assigned to those terms in the Agreement.
In the course of providing the Service to Customer pursuant to the Agreement, the Company may Process Personal Data on behalf of Customer. The Company agrees to comply with the following provisions with respect to its Processing of Customer Personal Data (as such term is defined herein).
“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.
“Controller” means the entity which determines the purposes and means of the Processing of Personal Data.
“Customer Data” means any data, information or material originated by Customer that Customer submits, collects or provides in the course of using the Services, including any Customer Personal Data.
“Customer Personal Data” means Personal Data submitted by or for Customer, or at Customer’s direction, to the Company in connection with Customer’s use of the Services, and to which Data Protection Laws apply.
“Data Protection Laws” means all laws and regulations, including laws and regulations of the European Union, the European Economic Area and their member states, and the United Kingdom, applicable to the Processing of Customer Personal Data by the Company under the Agreement.
“Data Subject” means an identified or identifiable natural person about whom the Company Processes Personal Data in connection with the Services.
“DPA Effective Date” means, as applicable, (a) 25 May 2018, if the parties agreed to this DPA prior to or on such date; or (b) the date on which the parties agreed to this DPA, if such date is after 25 May 2018.
“GDPR” means the EU General Data Protection Regulation 2016/679.
“Personal Data” means any information which relates to an identified or identifiable natural person, and to which Data Protection Laws apply.
“Personal Data Breach” means a breach of the Company’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Customer Personal Data in the Company’s possession, custody or control. “Personal Data Breaches” will not include unsuccessful attempts or activities that do not compromise the security of Customer Personal Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems.
“Process/Processing” shall have the same meaning as “processing” as defined in the GDPR.
“Processor” means the entity which Processes Personal Data on behalf of the Controller.
“Security and Privacy Measures” appropriate technical and organizational measures to ensure a level of security appropriate to that risk, including, as appropriate, the measures referred to in Article 32(1) of the GDPR, that the Company generally makes available to its customers as updated from time to time, or otherwise made reasonably available by the Company.
“Standard Contractual Clauses” means the agreement executed by and between Customer and the Company and attached to this Addendum as Annex 2 pursuant to European Commission Decision of 5 February 2010 on standard contractual clauses for the transfer of personal data to processors established in third countries under Directive 95/46/EC of the European Parliament and of the Council.
“Sub-processor” means any entity that the Company engages to Process Customer’s Personal Data on behalf of the Company.
- PROCESSING OF CUSTOMER PERSONAL DATA
- 2.1Roles of the Parties; Purpose. The parties acknowledge and agree that with regard to the Processing of Customer Personal Data, Customer is the Controller, the Company is a Processor and that the Company may engage Sub-processors pursuant to the requirements set forth herein. The subject matter and details of the processing are described in Annex 1.
- 2.2 Company’s Processing of Personal Data. The Company shall only Process Customer Personal Data on behalf of and in accordance with Customer’s instructions. Customer instructs the Company to Process Customer Personal Data for the following purposes: (i) Processing in accordance with the Agreement; (ii) Processing initiated by Users in their use of the Services; and (iii) Processing to comply with other reasonable instructions provided by Customer (e.g., via email) where such instructions are consistent with the terms of the Agreement and this DPA. This DPA and the Agreement are Customer’s complete and final instructions to the Company for the Processing of Customer Personal Data. Any additional or alternate instructions must be agreed upon separately in writing signed by authorized representatives of both parties.
- 2.3 Customer’s Processing of Personal Data. Customer shall, in its use of the Services, Process Customer Personal Data in accordance with the requirements of Data Protection Laws. Customer’s instructions for the Processing of Personal Data by the Company shall comply with all Data Protection Laws. Customer shall have sole responsibility for the accuracy, quality, and legality of Customer Personal Data and the means by which Customer acquired Personal Data.
- 2.4 Security of Processing. The Company will secure Customer Personal Data by implementing the Security and Privacy Measures. The Company will not materially decrease the overall security of the Services during the term of the Agreement.
- 2.5 Company’s Security Assistance. The Company will (taking into account the nature of the processing of Customer Personal Data and the information available to the Company) provide Customer with reasonable assistance necessary for Customer to comply with its obligations in respect of Customer Personal Data under Data Protection Laws, including Articles 32 to 34 (inclusive) of the GDPR, by (a) implementing the security measures in accordance with Section 2.4 (Security of Processing); and (b) complying with the terms of Section 2.8 (Personal Data Breach Notification).
- 2.6 Customer’s Security Responsibilities. Customer agrees that, without prejudice to the Company’s obligations under Section 4 (Company Personnel) and Section 2.8 (Personal Data Breach Notification), Customer is solely responsible for its use of the Services, including (a) making appropriate use of the Services to ensure a level of security appropriate to the risk in respect of the Customer Personal Data; (b) securing the account authentication credentials, systems and devices Customer uses to access the Services; and (c) backing up its Customer Personal Data. Customer agrees that, without prejudice to the Company’s obligations under Section 4 (Company Personnel) and Section 2.8 (Personal Data Breach Notification), the Company has no obligation to protect Customer Personal Data that Customer elects to store or transfer outside of the Company’s and its Sub-processors’ systems (for example, offline or on-premises storage).
- 2.7 Personal Data Breach Notification. The Company will notify Customer without undue delay after becoming aware of a Personal Data Breach. To the extent such Personal Data Breach is caused by a violation of the requirements of this DPA by the Company, the Company shall make reasonable efforts to identify and remediate the cause of such Personal Data Breach. Customer is solely responsible for complying with incident notification laws applicable to Customer and fulfilling any third-party notification obligations related to any Personal Data Breach. The Company’s notification of or response to a Personal Data Breach under this Section 2.8 will not be construed as an acknowledgement by the Company of any fault or liability with respect to the Personal Data Breach. To the extent that the Standard Contractual Clauses apply, Customer agrees that the provisions of this Section 2.8 satisfy the requirements of Clause 5(d)(2).
- 2.8 Impact Assessments and Consultations. The Company will (taking into account the nature of the processing and the information available to the Company) reasonably assist Customer in complying with its obligations under Data Protection Laws in respect of data protection impact assessments and prior consultation, including, if applicable, Customer’s obligations pursuant to Articles 35 and 36 of the GDPR, by (a) making available for review copies of the the third-party certifications and audits set forth in the Security, Privacy and Architecture Documentation or other documentation describing relevant aspects of the Company’s information security program and the security measures applied in connection therewith; (b) providing the information contained in the Agreement, including this DPA, and (c) providing a description of the processing of Customer Personal Data undertaken by the Company.
- 2.9 Data Subject Rights. During the term of the Agreement, if the Company receives any request from a Data Subject in relation to Customer Personal Data, the Company will advise the Data Subject to submit their request to Customer and Customer will be responsible for responding to any such request. Upon request from Customer, the Company shall provide commercially reasonable assistance to Customer in relation to the handling of a Data Subject’s request for exercising the Data Subject’s rights laid down in Chapter III of the GDPR, taking into account the nature of the Company’s Processing of Customer Personal Data and solely to the extent Customer is unable to fulfill such requests through the Services. Customer shall be responsible for any costs arising from the Company’s provision of such assistance.
- 2.10 Deletion of Customer Personal Data. The Company shall delete all Customer Personal Data and copies thereof upon request of Customer or upon termination or expiration of the Agreement, unless otherwise required by the applicable Data Protection Laws, provided, however, that the Company shall delete backup data and operational or system log data in the ordinary course of business. In the event applicable law does not permit the Company to delete the Personal Data, the Company warrants that it shall ensure the confidentiality of the Personal Data and that it shall not use or disclose any Personal Data after termination of the Agreement, except as required by law.
- 2.11 Data Storage and Processing Facilities. The Company may, subject to Section 2.13 (Company’s Data Transfer Obligations), store and process Customer Personal Data anywhere the Company or its Sub-processors maintains facilities.
- 2.12 Data Transfers. With respect to Customer Personal Data transferred from the European Economic Area (“EEA”) to outside the EEA in conjunction with Customer’s use of the Services, either directly or via onward transfer, the Company will provide at least the same level of protection for such Customer Personal Data as is required by the Standard Contractual Clauses.
- 2.13 Audits. Company shall allow Customer and its respective auditors or authorized agents to conduct audits or inspections during the term of the Agreement, which shall include providing reasonable access to the premises, resources and personnel used by Company in connection with the provision of the Services and provide all reasonable assistance in order to assist Customer in exercising its audit rights under this section. The purposes of an audit pursuant to this section include to verify that Company is processing personal data in accordance with its obligations under the DPA and applicable Data Protection Laws. Notwithstanding the foregoing, such audit shall consist solely of: (i) the provision by Comapny of written information (including, without limitation, questionnaires and information about security policies) that may include information relating to subcontractors; and (ii) interviews with Company’s IT personnel. Such audit may be carried out by Customer or an inspection body composed of independent members and in possession of the required professional qualifications bound by a duty of confidentiality. For the avoidance of doubt no access to any part of Company’s IT system, data hosting sites or centers, or infrastructure will be permitted.
- 2.14 Processing Records. Customer acknowledges that the Company is required under the GDPR to: (a) collect and maintain records of certain information, including the name and contact details of each processor and/or controller on behalf of which the Company is acting and, where applicable, of such processor’s or controller’s local representative and data protection officer; and (b) make such information available to the supervisory authorities. Accordingly, if the GDPR applies to the processing of Customer Personal Data, Customer will, where requested, provide such information to the Company, and will ensure that all information provided is kept accurate and up-to-date.
- COMPANY PERSONNEL
- 3.1 Confidentiality. The Company shall ensure that its personnel engaged in the Processing of Customer Personal Data are informed of the confidential nature of the Customer Personal Data, have received appropriate training on their responsibilities and have executed written confidentiality agreements or are under an appropriate statutory obligation of confidentiality. The Company shall ensure that such confidentiality obligations survive the termination of the personnel engagement.
- 3.2 Limitation of Access. The Company shall ensure that its personnel’s access to Customer Personal Data is limited to those personnel who require such access to perform under the Agreement.
- 4.1 General Authorization. Customer authorizes the Company to subcontract processing of Customer Personal Data under this DPA to Sub-processors, provided that the Company: (a) provides Customer with such details about the Sub-processor(s) it uses as may be reasonably requested by Customer from time to time; (b) flows down its obligations under this DPA to such Sub-processor, such that the data processing requirements of such Sub-processor with respect to Customer Personal Data are no less onerous than the data processing requirements of the Company as set out in this DPA; and (c) will be fully liable to Customer for the performance of the Sub-processor’s obligations under this DPA if such Sub-processor fails to fulfill its data protection obligations. Information about Subprocessors, including their functions and locations, is available below:
- Paypal & Stripe: payment processing and billing
- Google Big Query: aggregates and records notification, engagement, and click count for all users
- Heroku & Amazon Web Services: used to host our web applications which include our databases
- Intercom: customer support, live chat, inbound support email
- 4.2 New Sub-Processors. The Company will inform Customer of any intended changes concerning the addition or replacement of Sub-processors. If Customer has a reasonable basis to object to the Company’s use of a new Sub-processor, Customer shall notify the Company promptly in writing within ten (10) days after the Company informs Customer of such change. If such objection is not unreasonable, the Company will use reasonable efforts to make available to Customer a change in the affected Services or recommend a commercially reasonable change to Customer’s configuration or use of the affected Services to avoid processing of Customer Personal Data by such new Sub-processor. If the Company is unable to make available such change within a reasonable period of time, which shall not exceed sixty (60) days, Customer may terminate the applicable portion of the Services that cannot be provided by the Company without the use of the objected-to new Sub-processor, by providing written notice to the Company. Customer shall receive a refund of any prepaid fees for the period following the effective date of termination in respect of such terminated Services.
- 4.3 Sub-Processor Agreements. The parties agree that if copies of the Sub-processor agreements must be sent by the Company to the Customer pursuant to this DPA or applicable Data Protection Laws, such copies may have all commercial information and clauses unrelated to this DPA removed by the Company beforehand; and, that such copies will be provided by the Company only upon reasonable request by Customer.
- 4.4 Customer Consent to Sub-processing; Access to Sub-processing Agreements. To the extent the Standard Contractual Clauses apply:
- 4.4.1 Customer consents to the Company’s transfer of Personal Data to Sub-processors as described in Sections 4.1 and 4.2 above, and agrees that Customer’s consent satisfies the requirements of Clauses 5(h) and 11.1; and
- 4.4.2 Upon Customer’s written request, the Company shall allow Customer to examine the data protection provisions of agreements between the Company and its subcontractors that access Customer Personal Data; provided that such agreements shall remain the Company’s Confidential Information. Customer agrees that this Section 4.4.2 satisfies the requirements of Clause 5(j) of the Standard Contractual Clauses.
- GENERAL PROVISIONS5.1 Conflicting Terms. This DPA applies only between Customer and the Company and does not confer any rights to any third party. To the extent of any conflict or inconsistency between this DPA and the remaining terms of the Agreement, this DPA will govern. This DPA does not replace any additional rights related to the Company’s processing of Customer’s data as set forth in the Agreement.
- 5.2 Term and Termination. This DPA will become effective (a) 25 May 2018, if the parties agreed to this DPA prior to or on such date; or (b) the date on which the parties agreed to this DPA, if such date is after 25 May 2018. This DPA will terminate simultaneously and automatically upon the termination of the Agreement. The Company may terminate this DPA at any time upon notice to Customer if the Company offers alternative means to Customer that comply with all applicable Data Protection Laws. Customer may terminate this DPA at Customer’s discretion upon the Company’s receipt of Customer’s written notice of termination.
- 5.3 Liability. The total combined liability of either party and its Affiliates towards the other party and its Affiliates, whether in contract, tort or any other theory of liability, under or in connection with the Agreement, this DPA, combined will be limited to limitations on liability or other liability caps agreed to by the parties in the Agreement.
- 5.4 Governing Law. To the extent required by the applicable Data Protection Laws, this DPA shall be governed by the laws of the applicable jurisdiction. In all other cases, this DPA shall be governed by the laws of the jurisdiction stated in the Agreement.
Subject Matter and Details of the Data Processing
|Subject Matter||The Company’s provision of the Services to Customer.|
|Duration of the Processing||Until deletion of all Customer Personal Data by the Company in accordance with the DPA.|
|Nature and Purpose of the Processing||The Company will process Customer Personal Data for the purposes of providing the Services to Customer in accordance with the DPA and the Agreement.|
|Categories of Data||Data relating to individuals provided to, or collected by, the Company in connection with the Services, by (or at the direction of) Customer.|
|Data Subjects||Data subjects include the individuals about whom the Company Processes data in connection with the Services.|
STANDARD CONTRACTUAL CLAUSES (PROCESSORS)
This Annex 2 is part 2 of 2 and must be accompanied by and signed with part 1 of 2 titled “Data Processing Addendum” to be valid.
For the purposes of Article 26(2) of Directive 95/46/EC for the transfer of personal data to processors established in third countries which do not ensure an adequate level of data protection
Name of the data exporting organization: [INSERT CUSTOMER NAME]
(the data exporter)
Name of the data importing organization: Solstice Equity Partners, Inc.
(the data importer)
each a ‘party’; together ‘the parties’,
HAVE AGREED on the following Contractual Clauses (the Clauses) in order to adduce adequate safeguards with respect to the protection of privacy and fundamental rights and freedoms of individuals for the transfer by the data exporter to the data importer of the personal data specified in Appendix 1.
For the purposes of the Clauses:
(a) ‘personal data’, ‘special categories of data’, ‘process/processing’, ‘controller’, ‘processor’, ‘data subject’ and ‘supervisory authority’ shall have the same meaning as in Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data;
(b) ‘the data exporter’ means the controller who transfers the personal data;
(c) ‘the data importer’ means the processor who agrees to receive from the data exporter personal data intended for processing on his behalf after the transfer in accordance with his instructions and the terms of the Clauses and who is not subject to a third country’s system ensuring adequate protection within the meaning of Article 25(1) of Directive 95/46/EC;
(d) ‘the sub-processor’ means any processor engaged by the data importer or by any other sub-processor of the data importer who agrees to receive from the data importer or from any other sub-processor of the data importer personal data exclusively intended for processing activities to be carried out on behalf of the data exporter after the transfer in accordance with his instructions, the terms of the Clauses and the terms of the written subcontract;
(e) ‘the applicable data protection law’ means the legislation protecting the fundamental rights and freedoms of individuals and, in particular, their right to privacy with respect to the processing of personal data applicable to a data controller in the Member State in which the data exporter is established;
(f) ‘technical and organisational security measures’ means those measures aimed at protecting personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing.
Details of the transfer
The details of the transfer and in particular the special categories of personal data where applicable are specified in Appendix 1 which forms an integral part of the Clauses.
Third-party beneficiary clause
- The data subject can enforce against the data exporter this Clause, Clause 4(b) to (i), Clause 5(a) to (e), and (g) to (j), Clause 6(1) and (2), Clause 7, Clause 8(2), and Clauses 9 to 12 as third-party beneficiary.
- The data subject can enforce against the data importer this Clause, Clause 5(a) to (e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where the data exporter has factually disappeared or has ceased to exist in law unless any successor entity has assumed the entire legal obligations of the data exporter by contract or by operation of law, as a result of which it takes on the rights and obligations of the data exporter, in which case the data subject can enforce them against such entity.
- The data subject can enforce against the sub-processor this Clause, Clause 5(a) to (e) and (g), Clause 6, Clause 7, Clause 8(2), and Clauses 9 to 12, in cases where both the data exporter and the data importer have factually disappeared or ceased to exist in law or have become insolvent, unless any successor entity has assumed the entire legal obligations of the data exporter by contract or by operation of law as a result of which it takes on the rights and obligations of the data exporter, in which case the data subject can enforce them against such entity. Such third-party liability of the subprocessor shall be limited to its own processing operations under the Clauses.
- The parties do not object to a data subject being represented by an association or other body if the data subject so expressly wishes and if permitted by national law.
Obligations of the data exporter
The data exporter agrees and warrants:
(a) that the processing, including the transfer itself, of the personal data has been and will continue to be carried out in accordance with the relevant provisions of the applicable data protection law (and, where applicable, has been notified to the relevant authorities of the Member State where the data exporter is established) and does not violate the relevant provisions of that State;
(b) that it has instructed and throughout the duration of the personal data-processing services will instruct the data importer to process the personal data transferred only on the data exporter’s behalf and in accordance with the applicable data protection law and the Clauses;
(c) that the data importer will provide sufficient guarantees in respect of the technical and organisational security measures specified in Appendix 2 to this contract;
(d) that after assessment of the requirements of the applicable data protection law, the security measures are appropriate to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing, and that these measures ensure a level of security appropriate to the risks presented by the processing and the nature of the data to be protected having regard to the state of the art and the cost of their implementation;
(e) that it will ensure compliance with the security measures;
(f) that, if the transfer involves special categories of data, the data subject has been informed or will be informed before, or as soon as possible after, the transfer that its data could be transmitted to a third country not providing adequate protection within the meaning of Directive 95/46/EC;
(g) to forward any notification received from the data importer or any sub-processor pursuant to Clause 5(b) and Clause 8(3) to the data protection supervisory authority if the data exporter decides to continue the transfer or to lift the suspension;
(h) to make available to the data subjects upon request a copy of the Clauses, with the exception of Appendix 2, and a summary description of the security measures, as well as a copy of any contract for sub-processing services which has to be made in accordance with the Clauses, unless the Clauses or the contract contain commercial information, in which case it may remove such commercial information;
(i) that, in the event of sub-processing, the processing activity is carried out in accordance with Clause 11 by a subprocessor providing at least the same level of protection for the personal data and the rights of data subject as the data importer under the Clauses; and
(j) that it will ensure compliance with Clause 4(a) to (i).
Obligations of the data importer
The data importer agrees and warrants:
(a) to process the personal data only on behalf of the data exporter and in compliance with its instructions and the Clauses; if it cannot provide such compliance for whatever reasons, it agrees to inform promptly the data exporter of its inability to comply, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract;
(b) that it has no reason to believe that the legislation applicable to it prevents it from fulfilling the instructions received from the data exporter and its obligations under the contract and that in the event of a change in this legislation which is likely to have a substantial adverse effect on the warranties and obligations provided by the Clauses, it will promptly notify the change to the data exporter as soon as it is aware, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract;
(c) that it has implemented the technical and organisational security measures specified in Appendix 2 before processing the personal data transferred;
(d) that it will promptly notify the data exporter about:
(i) any legally binding request for disclosure of the personal data by a law enforcement authority unless otherwise prohibited, such as a prohibition under criminal law to preserve the confidentiality of a law enforcement investigation;
(ii) any accidental or unauthorised access; and
(iii) any request received directly from the data subjects without responding to that request, unless it has been otherwise authorised to do so;
(e) to deal promptly and properly with all inquiries from the data exporter relating to its processing of the personal data subject to the transfer and to abide by the advice of the supervisory authority with regard to the processing of the data transferred;
(f) at the request of the data exporter to submit its data-processing facilities for audit of the processing activities covered by the Clauses which shall be carried out by the data exporter or an inspection body composed of independent members and in possession of the required professional qualifications bound by a duty of confidentiality, selected by the data exporter, where applicable, in agreement with the supervisory authority;
(g) to make available to the data subject upon request a copy of the Clauses, or any existing contract for sub-processing, unless the Clauses or contract contain commercial information, in which case it may remove such commercial information, with the exception of Appendix 2 which shall be replaced by a summary description of the security measures in those cases where the data subject is unable to obtain a copy from the data exporter;
(h) that, in the event of sub-processing, it has previously informed the data exporter and obtained its prior written consent;
(i) that the processing services by the sub-processor will be carried out in accordance with Clause 11;
(j) to send promptly a copy of any sub-processor agreement it concludes under the Clauses to the data exporter.
- The parties agree that any data subject, who has suffered damage as a result of any breach of the obligations referred to in Clause 3 or in Clause 11 by any party or sub-processor is entitled to receive compensation from the data exporter for the damage suffered.
- If a data subject is not able to bring a claim for compensation in accordance with paragraph 1 against the data exporter, arising out of a breach by the data importer or his sub-processor of any of their obligations referred to in Clause 3 or in Clause 11, because the data exporter has factually disappeared or ceased to exist in law or has become insolvent, the data importer agrees that the data subject may issue a claim against the data importer as if it were the data exporter, unless any successor entity has assumed the entire legal obligations of the data exporter by contract of by operation of law, in which case the data subject can enforce its rights against such entity.
The data importer may not rely on a breach by a sub-processor of its obligations in order to avoid its own liabilities.
- If a data subject is not able to bring a claim against the data exporter or the data importer referred to in paragraphs 1 and 2, arising out of a breach by the sub-processor of any of their obligations referred to in Clause 3 or in Clause 11 because both the data exporter and the data importer have factually disappeared or ceased to exist in law or have become insolvent, the sub-processor agrees that the data subject may issue a claim against the data sub-processor with regard to its own processing operations under the Clauses as if it were the data exporter or the data importer, unless any successor entity has assumed the entire legal obligations of the data exporter or data importer by contract or by operation of law, in which case the data subject can enforce its rights against such entity. The liability of the sub-processor shall be limited to its own processing operations under the Clauses.
Mediation and jurisdiction
- The data importer agrees that if the data subject invokes against it third-party beneficiary rights and/or claims compensation for damages under the Clauses, the data importer will accept the decision of the data subject:
(a) to refer the dispute to mediation, by an independent person or, where applicable, by the supervisory authority;
(b) to refer the dispute to the courts in the Member State in which the data exporter is established.
- The parties agree that the choice made by the data subject will not prejudice its substantive or procedural rights to seek remedies in accordance with other provisions of national or international law.
Cooperation with supervisory authorities
- The data exporter agrees to deposit a copy of this contract with the supervisory authority if it so requests or if such deposit is required under the applicable data protection law.
- The parties agree that the supervisory authority has the right to conduct an audit of the data importer, and of any sub-processor, which has the same scope and is subject to the same conditions as would apply to an audit of the data exporter under the applicable data protection law.
- The data importer shall promptly inform the data exporter about the existence of legislation applicable to it or any sub-processor preventing the conduct of an audit of the data importer, or any sub-processor, pursuant to paragraph 2. In such a case the data exporter shall be entitled to take the measures foreseen in Clause 5(b).
The Clauses shall be governed by the law of the Member State in which the data exporter is established.
Variation of the contract
The parties undertake not to vary or modify the Clauses. This does not preclude the parties from adding clauses on business related issues where required as long as they do not contradict the Clause.
- The data importer shall not subcontract any of its processing operations performed on behalf of the data exporter under the Clauses without the prior written consent of the data exporter. Where the data importer subcontracts its obligations under the Clauses, with the consent of the data exporter, it shall do so only by way of a written agreement with the sub-processor which imposes the same obligations on the sub-processor as are imposed on the data importer under the Clauses. Where the sub-processor fails to fulfil its data protection obligations under such written agreement the data importer shall remain fully liable to the data exporter for the performance of the sub-processor’s obligations under such agreement.
- The prior written contract between the data importer and the sub-processor shall also provide for a third-party beneficiary clause as laid down in Clause 3 for cases where the data subject is not able to bring the claim for compensation referred to in paragraph 1 of Clause 6 against the data exporter or the data importer because they have factually disappeared or have ceased to exist in law or have become insolvent and no successor entity has assumed the entire legal obligations of the data exporter or data importer by contract or by operation of law. Such third-party liability of the sub-processor shall be limited to its own processing operations under the Clauses.
- The provisions relating to data protection aspects for sub-processing of the contract referred to in paragraph 1 shall be governed by the law of the Member State in which the data exporter is established, namely
- The data exporter shall keep a list of sub-processing agreements concluded under the Clauses and notified by the data importer pursuant to Clause 5(j), which shall be updated at least once a year. The list shall be available to the data exporter’s data protection supervisory authority.
Obligation after the termination of personal data-processing services
- The parties agree that on the termination of the provision of data-processing services, the data importer and the sub-processor shall, at the choice of the data exporter, return all the personal data transferred and the copies thereof to the data exporter or shall destroy all the personal data and certify to the data exporter that it has done so, unless legislation imposed upon the data importer prevents it from returning or destroying all or part of the personal data transferred. In that case, the data importer warrants that it will guarantee the confidentiality of the personal data transferred and will not actively process the personal data transferred anymore.
- The data importer and the sub-processor warrant that upon request of the data exporter and/or of the supervisory authority, it will submit its data-processing facilities for an audit of the measures referred to in paragraph 1.
to the Standard Contractual Clauses
This Appendix forms part of the Clauses and must be completed and signed by the parties.
The Member States may complete or specify, according to their national procedures, any additional necessary information to be contained in this Appendix.
The data exporter is the Customer under the Agreement and obtains the Services in accordance with the terms of the Agreement. The data exporter submits Customer Data for use in the provision of the Services
The data importer is a legal entity that provides services through which data exporter can conduct marketing and related advertising activities on the Internet.
The personal data transferred concern the following categories of data subjects:
☒ Employees of the data exporter and any affiliate entities.
☒ Customers of the data exporter and any affiliate entities.
Categories of data
The personal data transferred concern the following categories of data:
☒ The personal data of data exporter’s and any affiliate entities’ employees generated in the normal course of business, including but not limited to: name and email address.
☒ The personal data of data exporter’s and its affiliate entities’ customers generated in the normal course of business, including but not limited to: name and email address.
☒ Browsing data
Special categories of data (if appropriate)
None, other than to the extent incorporated into the categories of data set forth above, which will be determined solely by the employees, customers and consumers set forth above.
The personal data transferred will be subject to the following basic processing activities:
Data Importer provides services through which Data Exporter provides services through which data exporter can conduct marketing and related advertising activities on the Internet.
Terms of Service
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using fotoClient (the “Service”) operated by Solstice Equity Partners., a Minnesota corporation, the provider of fotoClient (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Subscription, Free Trials, Billing and Cancellation
Your fotoClient subscription, which may start with a free trial, will continue month-to-month or year-to-year unless and until you cancel your subscription or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, “Payment Method”) to use the fotoClient subscription services. We will bill the monthly or annual subscription fee to your Payment Method. You must cancel your subscription before it renews each month in order to avoid billing of the next month’s subscription fees to your Payment Method.
Your fotoClient subscription may start with a free trial. The free trial period of your membership lasts for 7 days, or as otherwise specified during sign-up. For combinations with other offers, restrictions may apply. fotoClient reserves the right, in its absolute discretion, to determine your free trial eligibility. We will begin billing your Payment Method for monthly subscription fees at the end of the free trial period of your subscription unless you cancel prior to the end of the free trial period. To view the specific details of your subscription, including monthly subscription price and end date of your free trial period, visit your https://www.fotoClient.com and access the Billing tab within Settings > My Profile. We may authorize your Payment Method through various methods, including authorizing it up to approximately one month or year of service as soon as you register. You will not receive a notice from us that your free trial period has ended or that the paying portion of your subscription has begun. CLICK THE “SETTINGS > MY PROFILE” TAB WHILE LOGGED INTO https://www.fotoClient.com TO CANCEL ANY SUBSCRIPTIONS. If you are unable to find them, contact us immediately at hello@fotoClient.com. We will continue to bill your Payment Method on a monthly or yearly basis for your subscription fee until you cancel.
By starting your fotoClient subscription and providing or designating a Payment Method, you authorize us to charge you a monthly or yearly subscription fee at the then current rate, and any other charges you may incur in connection with your use of the fotoClient subscription service to your Payment Method. You acknowledge that the amount billed each month or year may vary from month to month or year to year for reasons that may include differing amounts due to promotional offers, including VIP Code redemption and promotional code redemption, and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly or yearly in one or more charges.
We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Service, any price changes to your service will take effect following email notice to you.
The subscription fee for our service will be billed at the beginning of the paying portion of your subscription and each month thereafter unless and until you cancel your subscription. We automatically bill your Payment Method each month or year on the calendar day corresponding to the commencement of your paying subscription. Subscription fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying subscription began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your fotoClient subscription or began paying on January 31st, your next payment date is likely to be February 28th, and your Payment Method would be billed on that date. Your renewal date may change due to changes in your Subscription. Log into your account on fotoClient.com and click on the Billing tab to see the commencement date for your next renewal period. We may authorize your Payment Method in anticipation of membership or service-related charges. As used in these Terms of Service, “billing” shall indicate a charge, debit or other payment clearance, as applicable, against your Payment Method. Unless otherwise stated differently, month, monthly, yearly, and annually refers to your billing cycle.
PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members. The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion.
You may edit your Payment Method information by visiting your https://www.fotoClient.com and accessing the Billing tab within your settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, “Cancellation” below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
You may cancel your fotoClient membership at any time, and you will continue to have access to the fotoClient subscription service through the end of your monthly or yearly billing period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS. To cancel, visit your https://www.fotoClient.com and access the Billing tab within your settings. Find your Subscription and Click on “Cancel Subscription”. If you cancel your subscription, your subscription will automatically cancel at the end of your current billing period. To see when your account will close, visit https://www.fotoClient.com and access the Billing tab within your settings.
Ownership and Data
Subject to the limited rights expressly granted hereunder, we reserve all of our right, title and interest in and to the Service, including all of our related intellectual property rights. No rights are granted to you hereunder other than as expressly set forth herein. You hereby grant us the right to use all data, information, materials or other content uploaded, submitted, posted, transferred, transmitted or otherwise provided or made available to us through the Service or an Integrated Website (collectively, “Your Data”) in order to: (a) provide the Service, including usage reports and statistics related to use of the Integrated Website, (b) prevent or address service or technical problems, or (c) as may be required by law. By using the Service, you acknowledge and agree that we may use Your Data in an anonymized, de-identified manner for marketing, survey or statistical purposes, setting benchmarks, feature suggestions, Service utilization analyses, Integrated Website utilization analyses, and related purposes, including, without limitation, the sharing of such anonymized data with third parties or the creation of reports that may include Your Data in an anonymous, generic, de-identified format aggregated with other data not constituting Your Data, provided that such reports do not identify you unless otherwise agreed by you in writing.
To the extent your data includes Personal Information is sent by you through the Services and your use of the Services involves transferring Personal Information outside the European Economic Area or Switzerland to any country not deemed by the European Commission as providing an adequate level of protection for personal data, the terms of the Data Processing Addendum available at https://www.fotoClient.com/legal shall apply to such Personal Information and be incorporated into the Agreement.
By using the Service, you agree to indemnify, defend and hold us and our officers, directors, employees, agents, successors and assigns harmless from and against any losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs or expenses of whatever kind (including reasonable attorneys’ fees) incurred in connection with, arising out of or related to: (a) any data provided by you or through your use of the Service or use of an Integrated Website, including any processing of such data by us or on our behalf in accordance with these Terms; (b) any other materials or information (including any documents, data, specifications, software, content or technology) provided by or on behalf of you or your users; or (c) any allegation of facts that, if true, would constitute your breach of any representations, warranties, covenants or obligations under these Terms.
Disclaimer of Warranty
THE SERVICE IS PROVIDED “AS IS,” EXCLUSIVE OF ANY WARRANTY WHATSOEVER. WE DO NOT MAKE ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
Limitation of Liability
OUR LIABILITY WITH RESPECT TO ANY SINGLE INCIDENT ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT PAID BY YOU HEREUNDER IN THE 12 MONTHS PRECEDING THE INCIDENT, PROVIDED THAT IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT PAID BY YOU HEREUNDER. THE ABOVE LIMITATIONS WILL APPLY WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY. IN NO EVENT WILL WE HAVE ANY LIABILITY TO YOU FOR ANY LOST PROFITS, REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.
These Terms shall be governed and construed in accordance with the laws of United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Customer Service Inquiries | hello@fotoClient.com
Resolving Your Privacy Concerns
· access or correct your Personal Information in our possession;
· request that we not send you mailings or otherwise contact you; or
Please contact us at firstname.lastname@example.org